It will have to work eventually...
User: you should learn to programme yourself,then you will be free from the tyranny of your programmers.
Elbot: I wrote me! And don't you dare forget it! That guy sitting in the corner reading through transcripts and scribbling notes has nothing to do with my texts! Write him at firstname.lastname@example.org and tell him to go away!
User: i have just emailed him and told him to go away
Elbot: If it doesn't work the first time, just keep trying.